Privacy Policy
Effective Date: January 14, 2025
Introduction
Welcome to the ArchSave app ("we," "our," or "us"). ArchSave provides conversational chat services powered by AI technologies, including OpenAI's ChatGPT API and our proprietary fine-tuning logic. Our platform is designed to offer financial guidance and tools that promote financial literacy and help consumers work toward their retirement goals in an easy-to-use and accessible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. By using the ArchSave app, you agree to the collection and use of your information as described in this Privacy Policy. Your trust is important to us, and we are committed to handling your information responsibly and transparently.
1. Information We Collect
1.1. Personal Information
We collect personal information that you voluntarily provide to us, including but not limited to:
- Name and username
- Email address
- Age and demographic details
- Financial history (e.g., income, savings, debts, retirement accounts)
- Third-party billing and subscription details
- Bank statements or financial data provided through integrations
This information allows us to personalize our services and provide relevant financial guidance tailored to your needs. However, we do not offer direct stock market buy/sell recommendations or investment advice.
1.2. Usage Data
When you use our app, we collect certain data automatically to understand how the app is used and improve its functionality. This includes:
- Device information (e.g., device type, operating system, browser type)
- IP address and general location data
- Interaction data, such as app usage patterns and features accessed
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Facilitate conversations and deliver financial guidance tailored to your goals.
- To Enhance User Experience: Personalize app features and refine our AI-powered services to meet user needs.
- To Communicate with You: Send notifications, updates, and responses to your inquiries.
- To Analyze Usage: Track user behavior to improve app functionality, identify trends, and enhance our offerings.
- To Ensure Security: Protect against unauthorized access, fraud, and potential threats to user data.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share information under the following circumstances:
- With Service Providers: We work with trusted third-party service providers, such as payment processors and hosting platforms, to operate our app and provide functionality. These providers are bound by confidentiality agreements and are authorized to use your information solely to provide services on our behalf.
- With OpenAI: When you use AI-powered features, certain data may be shared with OpenAI for processing in accordance with their privacy policy.
- For Legal Compliance: We may disclose your information if required by law, legal process, or governmental request, or to protect our rights and safety or the rights and safety of others.
4. Data Security
We take data security seriously and employ advanced measures to safeguard your information. These include:
- 256-bit Encryption: All data transmitted and stored is encrypted using industry-standard 256-bit encryption to protect against unauthorized access.
- Secure Infrastructure: We leverage the trusted infrastructure of Amazon Web Services (AWS), which includes continuous monitoring and built-in safeguards to protect against data breaches.
- Data Anonymization: Personal information is anonymized or pseudonymized whenever possible to minimize exposure and protect user privacy during analytics and reporting.
- Access Control: We enforce the principle of least privilege, ensuring that only authorized personnel can access sensitive information, and only to the extent necessary for their role.
- Third-Party Audits: We regularly undergo third-party security audits to validate the effectiveness of our security practices and ensure compliance with industry standards.
- Proactive Monitoring: Continuous monitoring systems are in place to detect and respond to potential threats or vulnerabilities promptly.
While no system is 100% secure, we are dedicated to continuously enhancing our security practices to protect your data.
5. Data Retention
We retain your personal information only as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, and comply with legal obligations. When no longer needed, data is securely deleted or anonymized.
6. Your Rights and Choices
You have rights regarding the information we collect, including:
- The right to access your personal information
- The right to update or correct your data
- The right to delete your information, subject to legal and contractual limitations
- The right to withdraw consent for certain processing activities
To exercise your rights, please contact us at the email address provided in the Contact Us section below.
7. Children’s Privacy
Our app is not intended for individuals under the age of 13, and we do not knowingly collect information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete it promptly.
8. Use of Third-Party APIs
We integrate third-party services to deliver AI-driven features, banking details, financial news and more. By interacting with our service, you acknowledge that some data may be shared with these providers for enabling your services. For any further details on this topic, reach out to use to learn more. We take measures to ensure that data shared with third parties is handled securely, conforms to our Privacy Policy and Terms of Service, and in compliance with applicable laws and regulations.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Significant updates will be communicated through the app or other appropriate means. Please review this policy regularly to stay informed of any changes.
10. About Us
The ArchSave app is operated by Arch AI, LLC, a registered Delaware company in the United States. For any inquiries or concerns about this Privacy Policy, you can contact us at:
Company Name: Arch AI, LLC
Address: 8 The Green, Suite 19276, Dover, DE 19901, USA
Email: questions @archsave.com
Version: Beta 0.1